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Stop Making These Reporting Mistakes (If You Want To Keep Your Content Budget)


If you aren’t getting sufficient ongoing executive support for your content marketing, look at the writing on the wall.

Are you communicating with the C-suite in ways that will get them to sit up and notice what content marketing is doing for the brand? You might be if you’re making any of these six mistakes.

Read on to figure out the problem and how to remedy them fairly easily, so you win the attention and budget from your company’s leadership.

1. Fail to set SMART goals and KPIs

Though an obvious pitfall, content marketers repeatedly fail to appropriately document goals for their strategy. Failing to set goals is a common pitfall. They don’t make them SMART – specific, measurable, achievable, relevant, and time-bound.

That failure might be prompted by the marketers’ own fear of failure – not hitting a goal is worse than not identifying a goal. But how else are executives going to track your success and decide content marketing is worth funding?

Executives need to know #ContentMarketing’s goals and results to decide if it’s worth continued funding, says @IamAaronAgius via @CMIContent @acrolinx.CLICK TO TWEETBrand awareness, for example, is often a general fuzzy goal mentioned by marketers. What are your key performance indicators (KPIs) for measuring awareness? How much should the content contribute to a revenue boost? In what time frame? Whatever your goals, make them measurable.

Once you detail your SMART goals and clearly define the KPIs, present them to your company’s executive team to get their buy-in. They’re more likely to invest when they have a tangible way to see if the content marketing program succeeded or didn’t quite hit the mark.

2. Don’t align marketing with the business’ road map

To get time-starved executives to take notice, ensure content marketing goals intersect with their priorities, which usually revolve around the bottom line.

Too many marketers assume their content generates revenue. They don’t prove it with data-driven findings.

In HubSpot’s 2021 Not Another State of Marketing Report, 85% of marketers say they are somewhat or very confident in investing in their programs that influence revenue. But that’s not enough. As the report’s authors write: “The disconnect lies — you guessed it — in failing or nonexistent attribution reporting.

That’s a mistake if you want to garner C-suite support. These executives want proof. Whether you’re fortunate enough to have data directly linking content marketing tactics to ROI or must undertake a significant analysis, begin reporting meetings with this headline in mind: How Has Content Marketing Affected the Balance Sheet?

Every report to executives should answer this headline: How has #ContentMarketing affected the balance sheet? says @IamAaronAgius via @CMIContent @acrolinx.CLICK TO TWEET

3. Deliver numbers only

Leadership doesn’t necessarily have the time or expertise to delve into each content marketing initiative’s minutiae. You must show them the bigger picture.

Don’t present the result of one time-limited activity – contextualize it. How did it fit into the overall content marketing efforts for the year? How does that compare to last year’s performance? Are there anomalies in the data? Why?

Putting context around the data also works in your favor when the numbers don’t look great. It helps you explain why the less-than-expected results don’t indicate that content marketing activity was a total flop.

For example, a retail brand compares its gifting blog’s first-quarter performance to the previous year’s fourth quarter. At first glance, the numbers indicate the blog significantly underperformed. By adding the context about the impact of the holiday season on fourth-quarter numbers, executives can better recognize that the hit in visitors wasn’t that bad.

If the explanatory context isn’t obvious, drill down by looking at assisted conversions. Say this retail brand conducted a paid social campaign to bring shoppers to the site, but the visitors didn’t convert. Analyzing assisted conversions could explain that the social referral traffic visit is merely the first step in their buying experience. A large percentage eventually return to the website to purchase the products advertised to them on social media.


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4. Lack transparency

When leadership commits budget to content marketing, they need to trust you and the content marketing strategy.

You should never attempt to hide…

 

Clemenger is the largest advertising agency in Australia; Clemenger Media Sales is not owned by Clemenger BBDO nor Omnicom in New York, CMS is owned locally in Australia – so you get Australian advertising wisdom. Do you want local independent experts helping you maximise your advertising investment; do you want local marketing experts, local advertising advice = yes? CMS, Clemenger Media Sales is Australia’s home of media sales, niche media packages, media sponsorship – do you want to own your target market – do you want ongoing editorial = CMS is advertising, marketing, media – your media buying agency. 

CMS gives you the news to ensure you understand the media, advertising – BEST = CMS.

 

MORE = https://contentmarketinginstitute.com/articles/reporting-mistakes-content-budget